Medical drive faqs

FAQs

You can use search filters like location, specialty, insurance, date, etc. to find providers that meet your needs. Select an open timeslot on their profile calendar to book an appointment.

Yes, we use industry-standard encryption and security measures to protect your data and transactions on our HIPAA-compliant platform.

You can easily request rescheduling or cancellation via your booking confirmation email or your account dashboard. Be aware of the provide’s, terms and late cancellation fees that may apply.

Yes, healthcare professionals are credential and screen before allowing them to be listed on our platform. We also monitor quality and conduct to ensure high standards.

Our system facilitates booking many healthcare services including medical consultations, pediatric, mental wellness therapy, lab testing,, and other specialized care offerings.

We partner with major insurance providers for seamless coverage checks and claims processing. We also securely process credit cards and payment accounts on file for any booking fees.

If permitted by your healthcare provider, you can view select records, lab reports, imaging and biometric data that they upload to your integrated patient profile account.

Yes, we have mobile apps for Android and iOS devices to conveniently book appointments on your phone or tablet in addition to web access.

You can select text, email, phone call reminders when scheduling which include the provider location/directions. You can also add calendar event integration.

We offer monthly and annual affordable subscription plans that unlock enhanced tools like appointment analytics, digital formularies, telehealth access to your providers and more convenience features.